Privacy Policy

Effective Date: 18 June 2025

1. Who We Are

Changing Grooms is a hair and beauty salon based in Weymouth, Dorset. This Privacy Policy explains how we collect, use, and store your personal data when you interact with us—whether online via our website, by phone, or in the salon.

Business Name: Changing Grooms
Address: 10 Frederick Place, Weymouth, Dorset, DT4 8HQ
Phone: 01305 759898
Email: enquiries@changing-grooms.co.uk
Website: https://www.changinggrooms.co.uk

We are the data controller of your personal data for the purposes of UK data protection laws.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Your name, gender, date of birth.
  • Contact Data: Phone number, email address, and postal address.
  • Appointment History: Records of your past visits, services booked, stylist preferences.
  • Health Information: Relevant notes such as skin or product sensitivities (only where necessary for your safety and well-being).
  • Transaction Data: Payment details (though we do not store card details), booking history.
  • Marketing Preferences: Your choices around receiving marketing communications.

3. How We Collect Your Data

We collect personal data when you:

  • Book an appointment online, by phone, or in person.
  • Contact us via our website, phone, email, or social media.
  • Sign up to receive marketing communications.
  • Visit our salon and provide information for treatments or consultations.

4. How We Use Your Data

We only use your personal data when the law allows us to. Common uses include:

  • To manage and confirm your appointments.
  • To provide personalised hair and beauty services.
  • To contact you about your appointment or any changes.
  • To send reminders, aftercare advice, or client care messages.
  • To process payments or refunds.
  • For client service follow-ups and feedback.
  • To send occasional marketing updates, offers, or news (only with your consent).

5. Marketing Communications

If you’ve opted in, we may contact you with updates, promotions, and useful salon information. You can opt out at any time by:

We never sell or share your personal data with third parties for marketing purposes.

6. Data Security

We take your privacy seriously and have appropriate security measures in place to prevent your personal data from being accidentally lost, accessed, or disclosed without authorisation.

Data may be stored securely within The Salon App’s booking and management system.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal, regulatory, or insurance obligations.

Typically, we will retain client records for up to 7 years after your last appointment unless you request erasure earlier (where applicable).

8. Your Legal Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction or erasure of your data.
  • Object to or restrict certain uses of your data.
  • Withdraw consent for marketing at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please email us at: enquiries@changing-grooms.co.uk

9. Third-Party Services

Our website and systems may link to or integrate with third-party services (e.g. online booking or payment processing). We recommend checking their privacy policies where applicable.

10. Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will always be available on our website. Where appropriate, we will notify you of significant changes.

If you have any concerns or questions about how your data is handled, you’re welcome to contact us directly:

Changing Grooms
10 Frederick Place, Weymouth, Dorset DT4 8HQ
📞 01305 759898
📧 enquiries@changing-grooms.co.uk